How to Order

How to Place an Order

1. You must be a registered member of www.joiashoesusa.com. Please register to create a new account.  
2. You will need to fax or email a copy of the following documents.  If you have already placed an order with us in the past, please email us so you don't have to re-submit the following documents:

 Fax : 213-741-5221
 Email : joiashoes@gmail.com

• Your seller's permit or Tax ID (not required for international customers)
• Copies of previous purchases from 2 different manufacturers in the Los Angeles Fashion District Area

3.  Once we receive the required documents, we will grant you account access to shop on our website.

4.  We will charge your credit card manually prior to shipping. This amount will include any shipping fees.

Because we are a wholesale business, a minimum quantity of one case is required per order.  

To ensure same day shipping and processing, orders must be submitted before 1 p.m. PST, otherwise it will be processed the day after.  A phone call or email confirmation will be sent to let you know once your order has been confirmed and completed.  After the order has been confirmed and completed, it cannot be canceled or changed. If one or more of your styles ordered is sold out, we will alert you.